Why Verizon is failing to install ANY services in West Copake

Bob,

I suggest you publish this information in the main part of the Chronicle, more than once;

To inquire as to why Verizon is failing to install and is not planning to install ANY services on the Martindale, Ancram and West Copake towers call:

Verizon

Executive Office 

140 West St in New York, NY 10007. 

(212) 395-1000

This is THE place to complain. At Verizon, the trickle down still works, just as it did 40 years ago with the old AT&T. Go to the top and by the time it reaches the bottom the problem has gained serious momentum. If enough local residents make work for the executives at Verizon head office, change happens because the people at the top have more on their plate than dealing with 500 customers wanting to know why Verizon is failing to keep pace with AT&T. 

 

Your call will be answered on the 2nd ring, by a human that expresses genuine concern. You will be transferred to the executive who oversees that group who will make a promise to call you back with an explanation and update. You will be re-contacted within 2 business days regarding your complaint. 

Many voices area able to accomplish much. 

Patrick Doyle